Shipping policy

Shipping Policy

Last updated: December 29, 2025

Thank you for shopping with us! Below you’ll find all the details about how we process and ship your orders.

Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may take slightly longer. In such cases, we will notify you by email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Free Shipping: [5–10 business days]

  • Premium insured shipping: [2–5 business days]

  • International Shipping: [7–20 business days]

Delivery times are estimates and may vary depending on location, carrier delays, or customs processing.

Shipping Locations

We currently ship to:

  • [Canada / USA / Worldwide – choose what applies]

If your country is not listed at checkout, shipping to your location may not be available at this time.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.
Please allow up to 24–48 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These charges are not controlled by us and vary by country.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us at:

📧 SHEEWAAURA@GMAIL.COM

We will be happy to assist you in tracking or resolving the issue.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error, contact us immediately before your order ships.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our shipping policy, please contact us at:

📧 SHEEWAAURA@GMAIL.COM
📍 SHEEWA AURA